by Admin
April 21, 2011 2:35 PM
This blog revisits some strategic and tactical questions that organizations might utilize to determine the state of readiness of their real estate technology platforms. These questions might be broadly answered along three basic parameters…where the “information” is:
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Based on our portfolio, infrastructure and occupancy levels, are we properly staffed from a facility operations and maintenance standpoint?
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Are our service providers delivering, according to established SLA’s?
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Do we have an easy and effective “facility request” process in place for our occupants, and are they pleased with our service execution?
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Are our respective teams (i.e. Project, Occupancy, Sustainability, Lease and Facility Management) collaborating to the fullest extent, and does our technology facilitate this process?
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Can we measure and feel confident that a high degree of deferred maintenance is not building up on owned infrastructure assets?
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Are we maximizing our real estate usage (i.e. high shadow vacancies, missing collocation possibilities, etc.)?
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Do we have an effective means of measuring and leveraging our current lease positions relative to market forces (i.e. possibility for early renewal or renegotiations based on changing conditions)?
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Is there an efficient means in place to consolidate our global locations to a common currency and measurement standard, to enable true comparative analysis?
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Have we optimized our locations and floor plans to minimize cost and support recruitment?
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Are we offering our clients transparency on the total cost of occupancy (TCO), to enable effective choices regarding their space and location commitments?
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If a merger or change in business condition rapidly materialized, would we be in a position to report on our locations, density of occupancy, and overlay this data with a possible partner to maximize space, lease and strategic fit?
To be truly effective real estate technology must not only provide a powerful source of information (i.e. opportunities) and readily accessible answers to the aforementioned questions (and a host of others), but be practical and easy to use across disciplines. At times the choice and selection of technology is made in a somewhat one dimensional fashion and fails to account for all the relevant users and constituencies leading to a gap in obtaining the desired results.
For additional information in this regard, please feel free to explore www.bigcenter.com and/or contact us at contactus@bigcenter.com.
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