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Michael T Swanstrom
President & CEO |
| Michael provides the vision, leadership and strategic planning for the global functions of the firm. Prior to being named CEO in July, 2005, he successfully supported investors and corporate real estate teams throughout the world delivering strategic insight in facility & operational management, asset optimization, and financial planning as a senior member of the world’s largest privately held real estate organization. |
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Michael Flood
Chief Financial Officer |
| Michael oversees the firms financial planning and guides the company in all fiscal related matters. He utilizes his background in law and global finance to ensure the organization is well positioned to serve clients from both an application and service standpoint. |
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Thomas Bushong
Managing Director, Operations & Planning |
| Thomas is responsible for formulating growth initiatives and supports Product Development, Quality Assurance and Network Operations. Prior to this role, he served BigCenter as Marketing Officer and was an Advanced Mathematics Teacher active in the Phoenix metropolitan area. |
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Simon Davis
Managing Director, Client Solutions |
| Simon is responsible for supporting global business relationships with BigCenter clients ensuring the firm executes, provides exceptional service and continuously innovates to deliver maximum value. Prior to this role, he served a major real estate management firm in the UK and was active in system design and selection. |
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Aaron Richey
Director, Client Solutions |
| Aaron's responsibilities include oversight of our comprehensive training program, managing business relationships and ensuring clients receive unparalleled service. Aaron was previously a sales executive with a leading IT Solution Provider. |
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Amy McKee
Project Manager, Development & Quality Assurance |
| Amy has been with the firm for 5 years and is responsible for developing and maintaining workflow processes and driving continuous improvement. She manages the internal product quality assurance process to ensure our client expectations are exceeded. |
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Bill Carrender
Director, IT Workflow & Design |
| Bill has been with the firm for 7 years and oversees client solutions, internal work flow and product design. He partners with clients and IT to ensure the highest level of customer satisfaction is achieved. Bill previously designed web and desk top applications for major corporate organizations in the Phoenix area. |
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Brandon Ragle
Manager, Client Solutions |
| Brandon oversees the day-to-day operation of our 24x7 call center, facilities scheduling staff and supports client relationships. Brandon has been with the firm for 7 years, is a graduate of New Mexico Military Institute and holds a B.A. in English Literature from Arizona State University. |
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Darren Marker
Manager, Space Management |
| Darren manages and supports clients utilizing our Space and Occupancy solutions to ensure accuracy and maintain industry leading standards. Darren has been with the firm for 6 years and previously served as a Mechanical Designer specializing in HVAC and Plumbing for 9 years with a prominent national Architectural firm. |
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Diane Batchelder
Manager, Lease Administration |
| Diane manages and supports the Lease Administration team to ensure process consistency and superior execution. Prior to this role, she served as a Licensed Real Estate Agent involved in Commercial Property Management for Class A properties in the Greater Phoenix Area. |
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Jeff Bonebright
Director, Business Services |
| Jeff is responsible for providing leadership and direction to the Work Management, Lease Administration and Space/Occupancy teams to ensure positive client relationships. Jeff was previously a leader at a major business process outsourcing firm where his focus was organizational structure and development. |
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Jonathan Kacprowicz
System Architect |
| Jonathan is responsible for designing and implementing new technologies for use within the BigCenter application. He has been a web and applications developer for 12 years, and is a 7 year member of the BigCenter solutions team. |
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Sheldon Lasky
VP, Information Technology |
| Sheldon is responsible for managing IT projects and acts as an advisor to clients when considering technology options. Prior to this role, he served in all aspects of IT including System Design & Administration and Application Programming within the Phoenix metropolitan area. |
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| BigCenter Solutions |
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Easy to use & implement |
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Scalable with client needs |
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Process consistency |
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Optimizes workflows |
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