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| Facility Center 101 |
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No Prerequisites |
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1.5 Hours |
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Intended Audience = Any Beginning User of Facility Center |
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Introduction to Navigation Through the Maintenance Management Module |
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At Completion of Facility Center 101, Each User Should Have the Skills to: |
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Login to the Application |
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Setup An Executive Dashboard View |
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Search, Create & Complete Work Requests |
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Locate Equipment Records |
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Monitor Schedules |
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Utilize Standard Reports |
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| Facility Center 102 - Kiosk |
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No Prerequisites |
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1.5 Hours |
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Intended Audience = Help Desk / Call Center Representatives |
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Introduction to the Use of Maintenance Management Module & Kiosk |
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At Completion of Facility Center 102, Each User Should Have the Skills to: |
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Login to the Kiosk |
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Create, Dispatch & Complete Work Requests |
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Search Work Requests |
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Utilize Follow-up Dispatching |
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Update Status & Estimated Completion Dates |
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| Facility Center 201 - Maintenance |
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Prerequisite - Completion of Facility Center 101 or 102 |
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2 Hours |
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Intended Audience = Advanced Technicians, Chief Engineers, Facility Managers |
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Introduction to Equipment Records, Job Plans, Service Contracts, Preventive Maintenance Scheduling |
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At Completion of Facility Center 201, Each User Should Have the Skills to: |
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Create or Edit Equipment Records |
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Create or Edit Locational & Equipment Job Plan Records |
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Create or Edit Preventive Maintenance Schedules & Work Requests |
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Create Service Contracts & Warranties |
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Create Inventory Records |
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Create or Edit Dispatch Matrix |
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Create or Edit Service Provider Records |
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Perform Reporting Using Maintenance Management & Inventory Reports |
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| Facility Center 301 - Advanced Administration |
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Prerequisite - Completion of Facility Center 201 |
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2 Hours |
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Intended Audience = Facility Managers |
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Introduction to the Administration Functions of Maintenance Management Module |
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At Completion of Facility Center 301, Each User Should Have the Skills to: |
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Edit Building Information, Including Assigning Providers, Operational Hours, Building Id's & Facility Managers |
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Create or Edit Drop Down Pick List Items, Including Priorities, Work Types, Process Documents & Surveys |
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Create or Edit Menu Groups & Users |
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Utilize the Navigation Administration System |
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Create or Edit Informational Access Groups |
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Setup & Manage User Functionality Attributes & Groups |
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Create or Edit People Records |
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| To inquire about Courses, please e-mail courses@bigcenter.com |
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| BigCenter Solutions |
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Easy to use & implement |
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Scalable with client needs |
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Process consistency |
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Optimizes workflows |
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